At Close to Home Veterinary Care, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and payment details.
- Pet Information: Pet’s name, breed, age, medical history, and treatment records.
- Usage Information: Information about how you interact with our website, browser type, and browsing activity.
How We Use Your Information
We use the information we collect to:
- Provide and manage veterinary services.
- Schedule appointments and send reminders.
- Process payments and manage billing.
- Communicate with you regarding your pet’s health and our services.
- Comply with legal obligations.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and IT support.
- Legal Requirements: When required by law, regulation, or legal process.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving marketing communications.
- Withdraw consent where applicable.
Communications and Messaging
By providing your contact information, you consent to receive communication from Close to Home Veterinary Care, including appointment reminders, updates, and marketing messages. Message and data rates may apply, depending on your mobile carrier and service plan. You may opt out of receiving text messages at any time by following the instructions provided in the message.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Close to Home Veterinary Care
775-977-1200
Contact@closetohomevetcare.com